ASSISTANT MANAGER
COURSE
SoftWash Systems Assistant Manager training consists of ten individual classes to cover every aspect of training your newest hire!
The Prerequisites for this course are the Assistant Technician, Lead Technician, and Territory Manager Learning Paths. Your Assistant Manager needs to be fully trained on all aspects of being a Technician and Territory Manager in order to successfully manage your company, and these three learning paths will accomplish that.
From providing the job description to covering classes such as “Quality Control & Customer Care” to “Tracking and Measuring”, this course is the complete package.
After completing these ten classes, your Assistant Manager will be required to pass a final test with 80% or higher, ensuring you of their knowledge and understanding. Once you have a well-trained Assistant Manager, the next step is training them as an Administrator for your branch.
This course is just one of five individually tailored courses for training your entire staff!
for more information.
Job Description - Assistent Manager
Affiliate Uniform Standards
Tracking and Measuring
Intro to DISC Theory
Health and Safety Compliance
SoftServ and the Employee Pay System
DISC and the SWS Model
SoftServ and the Sales Manager
Quality Control and Customer Care
Scoreboards & Stats
This product is EXCLUSIVE for SoftWash Systems Affiliate Companies
Contact your Territory Manager to order yours.
CALL TODAY 855.763.8669!
ASSISTANT MANAGER
CLASSES
JOB DESCRIPTION – ASSISTANT MANAGER
This is the one-on-one digital meeting between AC and any SWS affiliate company employee to discuss the responsibilities of their job description. This is the job description for an Assistant Manager.
AFFILIATE UNIFORM STANDARDS
This course will focus on the importance of the uniform and the positioning of the Softwash Systems™ co-branding on the uniform.
TRACKING AND MEASURING
This course will teach you the professional requirements for tracking your progress and measuring how your business is doing. If you don’t keep score, then you don’t know if you’re winning or losing.
INTRO TO DISC THEORY
This Introduction to DISC Theory course, taught by Dan Holland, CEO of SoftWash Systems, will give you insight into your and your employees’ personalities. By better understanding how they think and respond, you will be able to ensure that they are in the correct role within your company and can motivate them in a way that works with their personality type.
HEALTH AND SAFETY COMPLIANCE
Worksite safety is not only a law governed by state and federal agencies, it is also a responsibility under our Good Stewards pledge. This class will prepare you for adding key compliance protocols for ensuring worksite safety. Additionally, it will help you have a healthy attitude about the men and women charged by our government to help bring industries into compliance.
DISC AND THE SWS MODEL
Employee turnover can be one of the largest ways a company can lose money. This class provides a DISC Personality Profile for each position of a SoftWash Systems Affiliate Company. By using the DISC Assessment to qualify potential employees for positions in your company, you will ensure that each team member is performing a job that works for them.
SOFTSERV AND THE SALES MANAGER
This course will give you the step-by-step procedures and tools of the SoftServ Business System and how it relates to the branch’s Sales Manager.
SOFTSERV AND THE EMPLOYEE PAY SYSTEM
This course is designed to give you the step-by-step procedures and tools of the SoftServ Business System which will seamlessly integrate with your employee pay structure.
QUALITY CONTROL AND CUSTOMER CARE
As your company grows, you will encounter two specific areas that may have seemed minor as an owner-technician or even an owner-operator. These two areas are quality control and customer care. This class is a discussion of these two factors and how they impact your company. What seemed like a small concern is now magnified as you add more team members and trucks on the road.
SCOREBOARDS & STATS
Coaching your sales employees and motivating them is a crucial part of having success in your business. This course will show you how to set up and use scoreboards and daily statistics to do just that.
WANT TO
LEARN MORE?
Further your Education by Enrolling in the Certified Applicator Course
Our Certified Applicator is the first level for a professional to participate as an Affiliate SoftWash Systems company. The Certified Applicator educational course is designed to teach beginners and professionals how to soft wash profitably. You will receive both a workbook package as well as access to our SoftWash Systems Academy Online, where you will be able to stream educational content at the click of a button. Academy Online is a robust training resource you will use for training both yourself as well as every position inside your company. SoftWash Systems makes hiring and training EASY.
SoftWash Systems offers an education that encompasses all levels of professionals, the best support in the industry, the newest innovations for soft washing equipment, and time tested chemicals that do the work for you!
CALL TODAY 855.763.8669!
